These Terms of Service ("Terms") govern your use of the TRM Solutions, LLC website at trmsolutions.io and our resources including the free security assessment, paid self-service products, downloadable templates, and other interactive tools. By using our website or resources, you agree to these Terms. If you do not agree, please do not use our website or resources.
These Terms do not govern professional advisory and consulting engagements. Paid advisory engagements are governed by separate written engagement letters agreed to between TRM Solutions and the client.
TRM Solutions, LLC is a cybersecurity advisory firm. Our website provides information about our services, a free security assessment, paid self-service document products, and downloadable templates. We are a professional services firm, not a law firm or accounting firm. Nothing on this website constitutes legal, tax, accounting, or professional advice of any kind.
We offer certain resources at no charge, including the security assessment tool and sample reference materials. Free resources are provided for informational and educational purposes to help you understand your security posture and establish baseline security documentation.
You may:
You may not:
We offer paid self-service products including starter kits, policy packs, security scorecards, document generation tools, and related digital resources ("Paid Products"). Paid Products are purchased through a third-party payment processor (currently Stripe). By purchasing a Paid Product, you agree to these Terms and the terms of the applicable payment processor.
Upon purchase, you receive a limited, non-exclusive, non-transferable license to:
You may not resell, redistribute, sublicense, or provide Paid Product output to third parties as your own work product or as part of a commercial offering.
Paid Products are professionally drafted starting points. They are not substitutes for qualified professional review, legal advice, or compliance certification. Purchasing a Paid Product does not guarantee:
Documentation is one component of a security program. Effective security requires implemented controls, ongoing monitoring, trained staff, periodic review, and governance — not documentation alone.
Unless otherwise stated, Paid Products are eligible for a 30-day money-back guarantee. To request a refund, email info@trmsolutions.io within 30 days of purchase using the email address associated with your order. Include your order details and a brief description of the issue.
This refund policy applies only to Paid Products and does not apply to advisory or consulting engagements governed by separate written engagement letters. TRM Solutions reserves the right to deny refund requests in cases of misuse, abuse, fraud, or repeated excessive refund activity.
TRM Solutions does not collect or store full payment card details. Payment information is processed by Stripe or other third-party payment processors according to their own terms and privacy practices. By completing a purchase, you agree to the applicable payment processor's terms of service. TRM Solutions is not responsible for errors, delays, or security incidents that occur on the payment processor's systems.
Important: All content on this website, including free resources and Paid Products, is provided for informational and educational purposes only. It does not constitute legal, regulatory, audit, compliance, or professional advice of any kind.
Assessment results, templates, and document outputs are starting points for your own evaluation and professional review. Engage qualified legal counsel, auditors, and professional advisors before relying on any output for compliance, regulatory, contractual, or legal purposes.
OUR WEBSITE, ASSESSMENT TOOL, TEMPLATES, PAID PRODUCTS, AND ALL RESOURCES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.
TRM Solutions does not warrant that:
TO THE FULLEST EXTENT PERMITTED BY LAW, TRM SOLUTIONS, LLC AND ITS OWNERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO:
Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability; in those jurisdictions, our liability is limited to the maximum extent permitted by applicable law.
All content on this website — including text, graphics, logos, templates, assessment methodology, document output, and software — is the property of TRM Solutions, LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. Except as expressly permitted in Sections 2 and 3, you may not copy, distribute, modify, or create derivative works from our content without our written permission.
When you submit information through our website (assessment responses, template or document customization data, contact forms, purchase information), you represent that the information is accurate and that you have authority to submit it on behalf of your organization. We handle this information according to our Privacy Policy.
Please do not submit passwords, authentication credentials, regulated personal data, or highly sensitive client information through public website forms unless specifically requested under a written engagement process.
Our website references or links to third-party websites, tools, and services (including payment platforms, calendar scheduling tools, and analytics providers). We are not responsible for the content, privacy practices, or terms of those third parties. Your interactions with third parties are governed by their own terms and privacy policies.
Paid advisory and consulting engagements are not governed by these Terms. They are governed by separate written engagement letters agreed to between TRM Solutions and each client before work begins. Engagement letters address scope, deliverables, timing, fees, confidentiality, and liability. In the event of a conflict between an engagement letter and these Terms with respect to an advisory engagement, the engagement letter controls.
We reserve the right to modify, suspend, or discontinue any portion of our website, assessment tool, or product library at any time without notice. We are not liable for any modification, suspension, or discontinuation.
We may update these Terms from time to time. Material changes will be reflected in the "Last Updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the United States and the State of New York, without regard to conflict of laws principles. Any disputes arising from these Terms will be resolved through binding arbitration in New York, New York, except that either party may bring claims in small claims court where jurisdiction permits.
We may terminate or suspend your access to our website or resources at any time, with or without notice, for any reason including violation of these Terms. Upon termination, your right to use our resources ceases. The following provisions survive termination: Sections 4 (No Professional Advice), 5 (Disclaimer of Warranties), 6 (Limitation of Liability), 7 (Intellectual Property), 13 (Governing Law), and this Section 14.
Questions about these Terms?
TRM Solutions, LLC
Email: info@trmsolutions.io
Website: trmsolutions.io